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Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Career Value Creators ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

Career Value Creators is the data controller for the personal information we collect. You can contact our Data Protection Officer at [email protected] for any privacy-related inquiries.

3. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Professional Information: Current role, career history, goals, skills, salary information
• Communication Data: Records of our interactions, session notes, emails
• Technical Data: IP address, browser type, device information when using our website
• Payment Information: Billing details (processed securely through third-party providers)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide our coaching services
• Consent: For marketing communications and optional services
• Legitimate Interest: To improve our services and maintain client relationships
• Legal Obligation: To comply with tax and accounting requirements

5. How We Use Your Information

We use your personal information to:

• Provide career coaching and professional development services
• Communicate with you about our services and appointments
• Process payments and maintain financial records
• Improve our services and develop new offerings
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, email services, scheduling platforms
• Legal Authorities: When required by law or to protect our rights
• Professional Partners: With your explicit consent, for specialized services

7. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Specifically:

• Active client data: Duration of coaching relationship plus 2 years
• Financial records: 7 years for tax and accounting purposes
• Marketing data: Until you withdraw consent or 3 years of inactivity

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure backup and recovery procedures

10. International Data Transfers

If we transfer your data outside the European Economic Area, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

11. Cookies and Tracking

Our website uses essential cookies for functionality. We do not use tracking cookies without your consent. For detailed information, please see our Cookie Policy.

12. Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: [email protected]
Phone: +1 (555) 123-4567
Address: [Business Address]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable privacy laws.